Winning bonuses at wc groups are generally credited to your account automatically once a match or game concludes. For Sports Betting, the bonus appears in your balance as soon as the result is confirmed — typically within 15 minutes of the match ending. Wins on Live Casino or slots are credited instantly.
For welcome bonuses or special promotions, however, it may take anywhere from 30 minutes to 24 hours, as these are verified manually. If your bonus hasn't arrived after 24 hours, contact live chat with your bet reference number and the support team will resolve it promptly.
Bonuses cannot be withdrawn until the wagering requirements are met. Please check the Payments page for the specific terms and conditions of each promotion.
Wc groups offers five types of slots in total. Classic Slots — A simple three-reel game, ideal for beginners. Video Slots — Five or more reels, with animations and themes — the most played slot type in Bangladesh. Progressive Jackpot Slots — A portion of every bet contributes to a shared prize pool, where a single win can reach into the crores. Megaways Slots — The number of paylines changes with every spin, sometimes exceeding one hundred thousand ways to win. Fishing / Arcade Slots — Growing in popularity across Bangladesh, with straightforward gameplay and real rewards.
Top titles include Gates of Olympus, Sweet Bonanza, and Fortune Tiger. Head to the "Slots" section in the wc groups app to browse all games organized by category.
No separate registration is needed to join wc groups leaderboard tournaments — simply place bets on eligible games or markets during the tournament period and you're automatically entered.
How Points Are Calculated: Generally 1 point per ৳100 wagered. Multipliers apply during select special events. Prize Distribution: Cash prizes or free bets are credited directly to the top players' accounts within 24–48 hours of the tournament ending. Typically, the top 10–50 players receive prizes. Terms: A minimum of 5 bets must be placed during a tournament period, with each bet worth at least ৳50.
The list of ongoing tournaments and the leaderboard are available in real time under the "Promotions" section of the wc groups app.
If the wc groups app suddenly won't open, try a few steps. First, fully close the app and relaunch it, then check that your mobile data or Wi-Fi connection is working. If an update notification appears: On Android, go to Settings → Apps → wc groups → Update, or download the latest APK directly from the wc groups website's app page.
If it still won't open: Clear the app cache on your phone (Settings → Apps → wc groups → Storage → Clear Cache). On iOS, delete the app and reinstall it from the App Store. If the issue persists, open wcgroups.app directly in your mobile browser — the site works fully on mobile.
For app issues, sharing your phone model and Android/iOS version in live chat helps the team resolve things faster.
Wc groups lets you temporarily suspend your account — this is called Self-Exclusion. Log in and go to Settings → Responsible Gaming → Self-Exclusion. You can choose a period of 7 days, 1 month, 3 months, 6 months, or 1 year.
To permanently close your account: Reach out to support via live chat. After completing KYC verification, they will close your account within 24 hours. Any balance in your account remains safe during the suspension period — you can request a withdrawal once the period ends or upon permanent closure. Please note that bonuses and promotional offers will not apply during self-exclusion.
Wc groups generally does not charge any additional fees for withdrawals. However, bKash or Nagad's own transaction fees (typically 1.5% or a fixed flat rate) may apply — these are charged by the payment gateway, not by wc groups.
Withdrawal Limits:
- Minimum: ৳300 (bKash/Nagad), ৳500 (Bank)
- Daily limit: ৳50,000 (standard members), ৳2,00,000 (VIP members)
- Monthly limit: up to ৳5,00,000 (subject to KYC verification)
If your KYC verification is incomplete, your daily limit is capped at ৳10,000. To increase this limit, upload your National ID to your account.
Some details on wc groups can be updated by you directly, while others require assistance from support.
You Can Do It Yourself: Password changes, notification preferences, and language settings can all be managed directly from your account settings.
Changes made via support: To change your registered name, date of birth, or mobile number, send your KYC documents (NID or passport) via live chat. For a number change, OTP verification will be required on both the old and new numbers. Changes are typically processed within 1–2 business days.
If your name is misspelled, correct it to match your bank account — otherwise withdrawals may be delayed or rejected.